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How Can We Help Today?
Owned and operated by Genius Wealth Mastery, LLC, we welcome every question about your recovery space.
We reply within 1 business day (Monday to Friday, 9:00 AM to 5:00 PM ET).
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Choose Your Preferred Channel
Phone
530-255-7752Monday to Friday, 9:00 AM to 5:00 PM ET
Common questions
Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with an estimated transit time of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S. (excludes AK/HI).
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. Use that number on the carrier's website to follow your shipment.
What is your return policy?
We accept eligible returns within 30 days of delivery. Please review the Return and Refund Policy for item condition, fees, and process details.
Can I exchange a product for a different model?
Exchanges are available within the 30-day window when the return conditions are met. Contact our team with your order number and the item you would like instead.
Do your products require professional installation or plumbing?
The products are designed for straightforward home setup. Requirements differ between models, so please check the product details for exact power and setup information.
What power source do the panels and saunas need?
Power requirements vary by product. Review the individual listing before purchasing, especially for larger sauna models.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Availability
Business Hours
Monday – Friday9:00 AM – 5:00 PM ET
Saturday – SundayClosed
Our promise
Our Commitment to You
Prompt Responses
Every inquiry receives a thoughtful reply within 1 business day, Monday through Friday.
Secure and Private
Your personal information is handled through secure form delivery.
Free Continental Shipping
Free shipping on most orders within the Continental U.S. (excludes AK/HI).
30-Day Returns
If something is not quite right, review our 30-Day Return Policy for conditions and details.